Privacy Policy and Security Statement
At House of Araujo, we value your trust and are committed to protecting your personal information and ensuring a secure shopping experience. This Privacy Policy and Security Statement outlines how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of information when you interact with our website, mobile app, or customer service team:
- Personal Information: Name, email address, phone number, shipping and billing address, payment information, and order history.
- Account Information: Username and password if you create an account.
- Usage Information: IP address, browser type, device information, and browsing behavior.
- Marketing Preferences: Your preferences for receiving communications, offers, or updates.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders, including shipping and returns.
- To communicate with you about your purchases, account updates, and customer service inquiries.
- To personalize your shopping experience and recommend products based on your preferences.
- To improve our website, app, and services by analyzing user behavior.
- To send marketing communications, promotions, and updates (only with your consent).
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners, including:
- Service Providers: Third-party vendors who assist with payment processing, shipping, marketing, and website operations.
- Legal Requirements: Authorities if required by law, court orders, or to protect our rights.
4. Security Measures
We implement a range of security measures to protect your personal information:
- Encryption: All sensitive information (e.g., payment details) is encrypted during transmission using Secure Socket Layer (SSL) technology.
- Secure Access: Access to personal information is restricted to authorized personnel only.
- Regular Monitoring: Our systems are regularly monitored and tested to prevent unauthorized access or breaches.
- Two-Factor Authentication (2FA): For added account security, we offer 2FA options.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can review and update your personal information by logging into your account.
- Opt-Out: You can opt out of marketing emails by clicking the “unsubscribe” link in our emails.
- Data Deletion: You can request the deletion of your account and personal information by contacting our customer service team.
- Cookies Preferences: Manage your cookie preferences through our website settings or your browser.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. These may include:
- Essential Cookies: Necessary for the operation of our website.
- Performance Cookies: Help us understand how visitors interact with our site.
- Marketing Cookies: Used to deliver personalized advertisements.
You can manage cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before sharing any information.
8. Changes to This Policy
We may update this Privacy Policy and Security Statement periodically. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy and Security Statement, please contact us:
- Email: Ya@houseofaraujo.com
- Phone: 917-915-1375
- Mailing Address: 224 W 35th Street NY, New York. 10001 (Suite 5)
Thank you for trusting House of Araujo. Your privacy and security are our top priorities.